Refund & Cancellation Policy

Effective date: 28 October 2026

This policy explains how to cancel a Lakeer plan and when you can get a refund. It is part of our Terms & Conditions.

1. Cancelling a subscription

• Cancel anytime in 1 tap: Profile → My Plan → Cancel. For plans bought through Google Play, this opens Google Play → Payments & subscriptions, where you confirm.
• Uninstalling the app does not cancel a subscription.
• After you cancel, you keep full access until the end of the period you already paid for. You will not be charged again.
• Trials: cancel before the trial ends to avoid being charged for the paid plan. Cancelling during a trial ends paid access when the trial ends.
• Deleting your account also cancels any active auto-renewal.

2. When we give a full refund

We refund the full amount of the affected charge if:

• you were charged twice for the same plan or purchase;
• you were charged after you had cancelled, or after you deleted your account;
• a paid report or reading failed to generate and we could not fix it within 72 hours of you telling us;
• a renewal was charged and you ask for a refund within 48 hours of that renewal without having used any paid feature after it;
• you were charged because of an error on our side, or a fraudulent payment on your account (report it within 7 days).

3. When refunds are not given

Because readings and AI answers are digital content delivered instantly, we do not refund:

• the unused part of a subscription period after you cancel (you keep access until it ends instead);
• a one-time report or reading that was delivered successfully;
• dissatisfaction with what a reading or prediction says, since astrology is guidance and no outcome is guaranteed;
• trial charges (such as ₹1) once the trial has started.

This does not limit any refund you are entitled to under the Consumer Protection Act, 2019 or Google Play's policies.

4. How to request a refund

Paid through Google Play

• Within 48 hours of the charge, you can request a refund directly from Google: play.google.com → Account → Order history → Request a refund.
• After 48 hours, email us (below). If approved, we issue the refund through Google Play.

Paid by UPI Autopay (Cashfree / PhonePe)

• Email us (below). If approved, the refund goes back to the same UPI account / bank.

Email info@inflyratech.in with: the phone number or email you log in with, the order ID (from your Google Play receipt or bank SMS), the date and amount, and the reason. We reply within 2 working days.

5. Refund timelines

Approved refunds are started within 5 working days. Money usually reaches you in 5–7 working days for UPI and bank payments; for Google Play it follows Google's timelines (usually 3–5 working days, longer for some banks). When a refund is issued, access to the refunded plan or content ends.

6. Price changes

If we change a subscription price, existing subscribers are informed before it applies, as required by Google Play or the payment provider. If you do not accept the new price, cancel before your next renewal.

7. Contact

Inflyratech Private Limited, 88, Kehnu, PO + PS Mandi, Fatehpur, Poonch, Jammu & Kashmir, India – 185102 · info@inflyratech.in · Grievance Officer: Grievance Officer, Inflyratech Private Limited, info@inflyratech.in