Privacy Policy

Effective date: 28 October 2026

This policy explains what personal data Lakeer collects, why, who we share it with, how long we keep it, and the rights you have. Lakeer is operated by Inflyratech Private Limited, 88, Kehnu, PO + PS Mandi, Fatehpur, Poonch, Jammu & Kashmir, India – 185102 ("we", "us"). We are the Data Fiduciary for your data under India's Digital Personal Data Protection Act, 2023 (DPDP Act).

By creating an account and ticking the consent box, you consent to the processing described here. You can withdraw consent at any time by deleting your account (see "Your rights").

1. Data we collect

Data you give us

• Account: phone number (for OTP login) or your Google account name and email.
• Profile: name, gender, date, time and place of birth, language, the topic you care about, relationship status, work and main concern (if you choose to share them).
• Family and partner profiles: names and birth details of people you add. Only add someone if you have their permission.
• Palm photos you take or upload for a palm reading.
• Questions you ask the AI Pandit and the answers it gives.
• Messages you send to support.

Data collected automatically

• Device and app data: device model, OS version, app version, language, time zone, push notification token.
• Usage data: screens opened, features used, and campaign information that brought you to the app (Firebase / Google Analytics).
• Ad measurement: app installs, app opens, sign-up and purchases (plan and amount, never your payment details), together with your device's advertising ID, are shared with Meta (Facebook) so we can see which of our ads work. You can reset or delete your advertising ID in your phone's settings (Google → Ads).
• Crash reports and diagnostics (Firebase Crashlytics) and app integrity checks (Firebase App Check / Play Integrity).

Payment data

• Purchases and subscriptions are processed by Google Play, or by Cashfree or PhonePe if you pay by UPI Autopay. We receive the order ID, plan, amount, status and renewal dates. We never see or store your card, bank or UPI PIN details.

We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, write to us and we will delete it.

2. Why we use it

• To create your kundli, numerology, daily horoscope, palm reading, tarot, couple match and reports.
• To answer your questions with the AI Pandit.
• To manage your login, plan, payments, renewals and refunds.
• To send notifications you opted into (daily horoscope, reminders before a trial ends). You can turn them off in phone settings.
• To keep the app secure, prevent fraud and abuse, and fix crashes.
• To understand which features help people and improve them.
• To meet legal, tax and accounting duties.

We do not sell your personal data. We do not use your palm photos or birth details for advertising.

3. How AI is used

Readings and chat answers are generated by artificial intelligence. To produce them, we send the relevant details (for example your birth chart, your question, or your palm photo) to our AI provider, Anthropic, PBC. Anthropic processes this data only to return a response to us and does not use it to train its models under our commercial terms. Planet positions are calculated by our own software, not by AI.

4. Who we share data with

Only with service providers who process data for us under contract:

• Google (Firebase and Google Cloud): hosting, database, login, storage, notifications, analytics, crash reports. Our database is stored in India (Mumbai region).
• Anthropic: AI-generated readings and answers.
• Meta Platforms (Facebook): measuring our Facebook and Instagram ads. We do not send your name, phone number, birth details, palm photos or chats to Meta.
• Google Play, Cashfree, PhonePe: payments.

When you invite your partner to a couple match, the names and match result are visible to both of you. We may also disclose data when required by law, a court order, or a government authority, or to protect the rights and safety of users and the public.

5. International transfers

Some providers (such as Anthropic, Meta and parts of Google's services) process data outside India. We transfer data only to countries not restricted by the Government of India under the DPDP Act and with providers bound by contractual safeguards.

6. How long we keep data

• Palm photos: deleted automatically 30 days after upload. You can delete them sooner from Profile → Privacy. The text of your reading stays until you delete your account.
• Account, profile, chats, readings and reports: until you delete your account.
• Payment records: kept for the period required by Indian tax and accounting law (up to 8 years) in pseudonymised form — linked to a one-way code, not to your name or account.
• Analytics and crash data: kept as per Google's retention settings (up to 14 months). Ad measurement data at Meta is kept as per Meta's own policies.

7. Your rights

Under the DPDP Act you can:

• Access a summary of your personal data and how it is processed.
• Correct or update your data (Profile → Birth details, or write to us).
• Erase your data: delete your palm photos or your whole account anytime from Profile → Privacy → Delete account and data. Deletion also cancels any active auto-renewal and cannot be undone.
• Withdraw consent: delete your account, or turn off notifications in phone settings.
• Nominate a person to exercise these rights if you die or become unable to.
• Raise a grievance (see below).

If you cannot use the app, email info@inflyratech.in from your registered email, or with your registered phone number, and we will act within 30 days.

8. Security

Data is encrypted in transit (HTTPS) and at rest. Access to your data is limited to you and to automated systems that need it. Paid content and payment status can only be written by our servers. No system is perfectly secure; if a breach affects you, we will inform you and the Data Protection Board of India as the law requires.

9. Grievance Officer

For any complaint about your data or this policy:

• Name: Grievance Officer, Inflyratech Private Limited
• Email: info@inflyratech.in
• Address: Inflyratech Private Limited, 88, Kehnu, PO + PS Mandi, Fatehpur, Poonch, Jammu & Kashmir, India – 185102

We will acknowledge within 24 hours and resolve within 15 days. If you are not satisfied, you may complain to the Data Protection Board of India.

10. Changes

We may update this policy. If the change is significant, we will tell you in the app before it applies. The effective date at the top shows the latest version.

11. Contact

Inflyratech Private Limited, 88, Kehnu, PO + PS Mandi, Fatehpur, Poonch, Jammu & Kashmir, India – 185102 · info@inflyratech.in